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Nine ways to achieve higher standards of reception work

Just a few examples of how Front-of-House keeps its finger on the pulse of the industry – to improve your own performance, day after day.

        • Front-of-House Secrets!
          In our FOH Magazine – FOH Managers reveal valuable tips for ensuring your reception team make those all-important impressions.
        • Receptionist interview questions
          A client arrives at reception, just when you’ve got a room booking. Also the phone rings, then an email pops up too. In what sequence do you attend to these four tasks?We’ve got a whole bank of relevant questions –click here for a small sample, to spice your interviewing routine.
        • Unique Front of House Forum
          The industry’s only professional get-together. Top-level meeting with other leading front-of-house and reception managers, with gourmet catering, and free to invitees.
        • Front of House Magazine
          Quality online publication, exclusively for receptionists. Anecdotes, blogs, useful tips, by writers experienced in front-of-house.
        • Fun Quiz
          Coffee-break quiz on reception topics. (No you can’t cheat by going  online!)
        • Receptionist Training & Receptionist Training Courses
          Even the best reception team can benefit from re-training or refresher courses, to fine-tune their client service skills and telephone etiquette. We’re happy to notify you of the best courses currently on offer.
        • Receptionist Job DescriptionsReception Manager Job Descriptions
          To help you write that perfect receptionist job description or reception manager job description see CLIENT ASSISTANCE area under Receptionist Needed
        • Receptionist Salary Survey and Reception Manager Salary Survey
          Our 2015 Salary Surveys to assist the right bench marking for your front of house staffing needs
          Receptionist Recruitment Agency
          If you’re looking for a receptionist in London – look no further – we have the best corporate receptionist staff; both permanent and temporary