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Receptionist Wanted

CORPORATE RECEPTIONIST JOB VACANCY – SHORT VERSION – CLIENT SUITE

Receptionist Wanted – London – working hours are 35 a week between 7am to 7pm – on a rota Corporate Receptionist Duties and Responsibilities

Interpersonal skills

  • Greet and manage all clients and other visitors to the firm in a competent, friendly and supportive manner by maintaining good eye contact, body language and verbal skills presenting an approachable and efficient image of the firm

Other reception responsibilities

  • Ensure that you are aware of the firm’s client facilities including all meeting room facilities
  • Take and respond to meeting room bookings and related services, where you are unsure of a priority consult your supervisor
  • Keep visitors informed of the reasons for the delay and action being taken
  • Ensure that client’s needs due to any delay are met (refreshments etc)
  • Operate the room booking service effectively
  • Operate the e-mail and diary system effectively

Conference Suite and Reception Duties

Under the guidance of your supervisor:

  • Take clients coats on arrival and return to them on departure
  • Provide catering staff with accurate booking and catering and beverage information e.g. internal/external meetings, number of covers etc.
  • Facilitate the booking of taxis for clients
  • Become familiar through the Internet/Directories with Partners and Staff
  • Ensure that the reception desk and the reception area is clear and tidy at all times i.e. all papers when not used to be placed under the tables
  • Restock meeting rooms with corporate stationary
  • Ensure all telephones are answered within 3 rings

 

 

PART TIME RECEPTIONIST JOB DESCRIPTION 3 days a week

Within a team of 8 (5 of whom are receptionists/telephonists), this role provides for a mix of reception and telephonist/switchboard duties. As the first point of contact for visitors/clients to our building, only a candidate with the highest standards of personal presentation, professionalism, flexibility and efficiency will be successful. This role will be part of a job-share with one other receptionist and will be Wednesday to Friday.

Receptionist Responsibilities

Reception

  • Initial point of contact for clients on arriving at the Firm; greeting clients/visitors before meetings, seminars, functions
  • booking meeting rooms using IT room booking system
  • preparation of meeting rooms (refreshments, Flipcharts, OHPs, PC’s, conference phones etc)
  • general diary management
  • assisting kitchen with refreshments, lunches etc
  • booking sandwiches, taxis, parking bays and squash courts as required
  • stock maintenance of store rooms kitchen
  • ad hoc duties as required

Telephonist

  • handling a busy switchboard – a screen-based
  • handling general queries and announcing calls (if required)
  • dealing with a wide range of calls and callers in the appropriate manner
  • setting up/booking conference calls

Receptionist Skills / Reception Experience Required

  • Related prior work experience, preferably gained within professional services or hotel/hospitality sector
  • Smart Receptionist needed – must be professional, confident and well-presented, with a welcoming, friendly and mature personality
  • attention to detail is critical, as is a calm and ordered approach to work
  • IT skills and familiarity with room booking systems
  • good sense of humour is essential; happy working both as a team member but also alone
  • excellent telephone manner; articulate

Other Information

  • must have a flexible approach to duties
  • would be required to work overtime, sometimes at short notice