**VACANCY FILLED**Receptionist Job in a London Law Firm – Permanent Front of House Vacancy

A respected London law firm is seeking a Receptionist to join its established front-of-house team. Working across reception and client meeting areas, you will help coordinate visitor arrivals, room bookings, hospitality requests and internal enquiries while maintaining an organised and professional environment throughout the day.

The position would suit someone with strong customer service experience who is confident communicating with clients, partners and colleagues at all levels.

Key Responsibilities:

  • Ambassadorial Service: Act as the face of the firm, welcoming high-profile clients with discretion and grace, ensuring they feel immediately at ease and their experience is flawless.
  • Client Floor Management: Manage the exclusive client floor, upholding its immaculate presentation. Ensure that every detail, from luxurious meeting rooms to private lounge areas, meets the firm’s high standards.
  • Travel & Accommodation Coordination: Organise bespoke travel and accommodation arrangements for clients, handling every aspect of their journey with precision, from private jets to five-star hotels.
  • Meeting Room Reservations: Collaborate with senior executives and PAs to coordinate meeting room bookings, catering services, and special VIP requests, guaranteeing a superior client experience.
  • Concierge Services: Provide personalised concierge services, anticipating client needs and offering tailored recommendations to enhance their experience at the firm.
  • Client Relations: Cultivate strong, enduring relationships with the firm’s UHNW clientele, managing all interactions with the highest level of confidentiality and professionalism.

What We’re Looking For:

  • Immaculate Presentation & Professionalism: As the firm’s representative to an elite audience, you must exhibit impeccable grooming, professionalism, and poise.
  • Exceptional Communication Skills: Fluent in English, with the ability to engage confidently and effectively with high-calibre individuals.
  • Experience in Luxury or Corporate Environments: Previous experience in a similar role within a high-end hotel, private members’ club, or corporate environment is highly desirable.
  • Attention to Detail: A keen eye for detail, ensuring every interaction and request is executed flawlessly.
  • Discretion & Confidentiality: A steadfast commitment to maintaining client confidentiality and a professional demeanour in all circumstances.We are committed to providing equal opportunities and fostering an inclusive environment where diversity is celebrated, and all individuals are treated with fairness and respect.

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