Receptionist Wanted
CORPORATE RECEPTIONIST JOB VACANCY – SHORT VERSION – CLIENT SUITE
Receptionist Wanted – London – working hours are 35 a week between 7am to 7pm – on a rota Corporate Receptionist Duties and Responsibilities
Interpersonal skills
- Greet and manage all clients and other visitors to the firm in a competent, friendly and supportive manner by maintaining good eye contact, body language and verbal skills presenting an approachable and efficient image of the firm
Other reception responsibilities
- Ensure that you are aware of the firm’s client facilities including all meeting room facilities
- Take and respond to meeting room bookings and related services, where you are unsure of a priority consult your supervisor
- Keep visitors informed of the reasons for the delay and action being taken
- Ensure that client’s needs due to any delay are met (refreshments etc)
- Operate the room booking service effectively
- Operate the e-mail and diary system effectively
Conference Suite and Reception Duties
Under the guidance of your supervisor:
- Take clients coats on arrival and return to them on departure
- Provide catering staff with accurate booking and catering and beverage information e.g. internal/external meetings, number of covers etc.
- Facilitate the booking of taxis for clients
- Become familiar through the Internet/Directories with Partners and Staff
- Ensure that the reception desk and the reception area is clear and tidy at all times i.e. all papers when not used to be placed under the tables
- Restock meeting rooms with corporate stationary
- Ensure all telephones are answered within 3 rings
PART TIME RECEPTIONIST JOB DESCRIPTION 3 days a week
Within a team of 8 (5 of whom are receptionists/telephonists), this role provides for a mix of reception and telephonist/switchboard duties. As the first point of contact for visitors/clients to our building, only a candidate with the highest standards of personal presentation, professionalism, flexibility and efficiency will be successful. This role will be part of a job-share with one other receptionist and will be Wednesday to Friday.
Receptionist Responsibilities
Reception
- Initial point of contact for clients on arriving at the Firm; greeting clients/visitors before meetings, seminars, functions
- booking meeting rooms using IT room booking system
- preparation of meeting rooms (refreshments, Flipcharts, OHPs, PC’s, conference phones etc)
- general diary management
- assisting kitchen with refreshments, lunches etc
- booking sandwiches, taxis, parking bays and squash courts as required
- stock maintenance of store rooms kitchen
- ad hoc duties as required
Telephonist
- handling a busy switchboard – a screen-based
- handling general queries and announcing calls (if required)
- dealing with a wide range of calls and callers in the appropriate manner
- setting up/booking conference calls
Receptionist Skills / Reception Experience Required
- Related prior work experience, preferably gained within professional services or hotel/hospitality sector
- Smart Receptionist needed – must be professional, confident and well-presented, with a welcoming, friendly and mature personality
- attention to detail is critical, as is a calm and ordered approach to work
- IT skills and familiarity with room booking systems
- good sense of humour is essential; happy working both as a team member but also alone
- excellent telephone manner; articulate
Other Information
- must have a flexible approach to duties
- would be required to work overtime, sometimes at short notice