THE DEDICATED RECEPTIONIST AGENCY… FOR DEDICATED RECEPTIONISTS
You’re either a receptionist, a member of the Cabin Crew, or have some 5* client facing experience. We’re the Central London recruitment agency that’s totally dedicated to prestige receptionist jobs.
That’s why we’re depended on by so many major banks, insurance companies and other top clients whose receptions operate in a special atmosphere of super-efficiency, overlaid with diplomacy and charm.
It’s not for everyone. If you were thinking of just ‘filling-in with a bit of reception work’, you won’t be right for us. If you have a passion for client care, are looking for a well-paid position and want to develop a career in some of the most prestigious companies in London then read on.
Life in the Premier Division
It’s a rarefied world, like a first-class lounge.
Major contracts that need to be discussed in just the right ambience… VIPs wanting to be addressed by their correct title… Airport transfers guaranteed for punctuality… Everything seamless, to ensure the smooth passage of key meetings.
As receptionist, you’re part of this elite world – a big part of it. Whatever corporate image the company needs to express, you are the human face of it, mirroring everything behind that front-of-house.
It’s no coincidence that our offices are located just beside the Bank of England. Many of our clients are also based in the square mile, perhaps the world’s most exclusive business village. And most of them are in these sectors:
- Finance, Banking, Fund Managers, Hedge funds and Private Equity Firms
- Accounting and Management Consultancies
- Law Firms (including Magic Circle) Solicitors and Chambers
- Large Corporations – FTSE 100
- Private Members Clubs, Private Clinics and Hospitals
- Media and Technology Companies
And other sectors that truly value their Front of House.
So what does a corporate receptionist do?
- Meeting and greeting
- Accurate reservations of meeting rooms using a computerised booking system
- Liaising with PAs, Directors, Catering and AV staff
- Organising catering and audio visual equipment – occasionally assisting with setting up the rooms
- Checking the meeting rooms are ready for the next meeting
- Switchboard duties
- Liaising with clients and providing excellent customer service – going the ‘extra mile’ when the opportunity arises.
- Keeping reception area tidy
- Booking taxis and couriers, ordering flowers
- Stocktaking and administration
Of course this is summarised but it gives you a good idea.
Do ex-cabin crew make good receptionists?
Ex-cabin crew often make an easy transition from airline to corporate reception teams, because they have usually had excellent customer service training, work well in a team, have had to work in difficult, stressful environments while keeping friendly, calm and level-headed and take a pride in their appearance.
Read FOH Magazine for more information about changing your career and making the step from Cabin Crew to a Corporate Receptionist here Ex-Cabin Crew Jobs
Who can be a Corporate Receptionist?
The ideal background would be
- A corporate receptionist (in London preferably)
- A member of the Cabin Crew from a reputable airline
- A hotel receptionist (in London preferably 4 or 5*)
- A receptionist (in London preferably)
- Other 5* Hospitality experience ie Harrods
- Other 5* receptions ie; exclusive restaurants, spas and country clubs
Moving up in front-desk management
Receptionist work is teamwork. And you could well find yourself moving higher in the team before long. Maybe as a Head Receptionist, Reception Manager or Front-of-House Manager, with its distinctly higher levels of responsibility – and pay.
At the top end of the corporate reception market, the opportunities for a satisfying career are unlimited.
FREE! How to get a corporate receptionist job… and then quickly get promoted!!!
Tips, tricks and truths about success in a front-of-house career
- Writing a CV that highlights your strengths
- Interview techniques that strike the right note
- The path to better pay and promotion
Strategies and tactics for the career-receptionist by an experienced FOH Manager with recent high-level experience in the field. Click Receptionist Interview advice & Receptionist Cover Letter – for this valuable information
Ever wondered how receptionists are chosen to become reception supervisors? Get the inside scoop from reception managers in the field
When it’s not busy…
When our receptionist has time, he looks on the internet to see the pictures of the VIP clients arriving, so he knows their names. He stands up when they walk through the door and greets them by name (before they’ve had a chance to give it) which they absolutely love (and often mention our receptionist to the CEO)
Including many true and amusing anecdotes which have happened to corporate receptionists in London. Click here FOHMagazine.
Front Of House Secrets
Also why not impress the boss with these innovative ideas for improving your reception area and the clients’ experience… Front Of House Secrets