Many ways to achieve higher standards of reception work

Just a few examples of how Front of House Recruitment keeps its finger on the pulse of the industry. ….and help your reception team stay ahead of the rest, day after day.

  • Front of House Magazine
    is now stored within one handy place – our magazine, which is now recognised as THE SOURCE of all things reception related. Catering and TECH reviews, Interviews with FOH Managers, Anecdotes, Salary reviews, Secrets, Problem Pages, Tips, and everything reception related. Written by FOH Managers and experts in reception. 

A taster of what you can find in the magazine includes:

  • Front-of-House Secrets!
    FOH Managers reveal valuable tips for ensuring your reception team make those all-important impressions.
  • Receptionist interview questions
    A client arrives at reception, just when you’ve got a room booking. Also the phone rings, then an email pops up too. In what sequence do you attend to these four tasks? We’ve got a whole bank of receptionist interview questions
  • Receptionist Training & Receptionist Training Courses
    Even the best reception team can benefit from re-training or refresher courses, to fine-tune their client service skills and telephone etiquette. We’re happy to notify you of the best courses currently on offer.