Which are the Best Hospitality Recruitment Agencies in London and how to spot the not-so-great ones 12/2023. The main competitors are revealed…
Hospitality Recruitment Agencies in London, which areas do they specialise in, and you wont believe who made the list…. Updated December 2023.
Hospitality Recruitment Agencies in London listed below can help if your usual agency have fallen short. Maybe they just haven’t had the depth of quality required to fill this very important role, so you wonder who else may be able to help quickly. Whether you’re the next big name in hospitality or an establishment looking for that game-changing hire, get the inside scoop and connect with the agencies that are shaping the future of London’s hospitality scene. We give our opinion & reviews of the basic facts about our own and other companies, to save you time trawling through websites for the info.
** The Winners December 2023 **
1: Mash’d Hospitality Recruitment Agency*
Best Hospitality Recruitment Agency in London covering the whole of the UK. Highly experienced Recruiters specifically servicing small to mid sized hospitality businesses where there is a need for precision, attention to detail & a bespoke, personal service. Specialists in hard to fill roles from Assistant Manager / General Manager to Board level appointments plus support roles in Marketing, Operations, HR, IT & Finance. Previous Springboard Award Winners. Perm only.
2: Berkley Scott
Best Hospitality Recruitment Agency in London if you want a large generalist agency. One of the key players in the supply of temporary contract staff through their well established network of local/regional offices. Providing candidates for positions in hotels, restaurants, hospitality and catering, including facilities management, and human resources.
3: Mise en Place
Best Catering & Hospitality Recruitment Agency which covers London but also handles International Vacancies, independently owned, with over 20 years in business. Based in Central London, the majority of vacancies are in London but they also cover all the UK, Europe and Global. Permanents positions only, specialising in restaurants, chefs and management positions.
4: Core Recruitment
Hospitality Recruitment Agency for London but with hubs in South Africa & the Middle East, which has a wide range of positions available, from restaurant chef and management positions, to executive financial, marketing and HR roles. If you’re looking for one of the best hospitality agencies, this one delivers.
5: Hamilton Mayday
Hospitality and Catering Recruitment Agency in London which handles temp and perm, with over 30 years in business. Nine offices, mostly around London and M25 locations, but also Brighton, Lincolnshire and Somerset. Both permanent and temporary vacancies, specializing in Chef and management positions.
6: Appetite 4 Recruitment
Hospitality Recruitment Agency with both temporary and permanent positions in and around London and the South of UK. Owner and founder driven, over 15 years in business with a growing team of recruiters to ensure this is one of the better hospitality agencies.
7: Evolve Hospitality
Hospitality Recruitment Agency covering London and at just over 8 years old, they have expanded rapidly, with 4 offices; London, the Midlands, the South Coast and Hertfordshire. Multiple nominations and awards, both for the company and also the founder and director. Placing candidates in Front and back of house positions, both permanent and temporary, they also provide help with training.
8: Mint People
Hospitality Staffing Recruitment Agency operating in the hospitality and events sector. Mint People’s experience covers just about all areas of hospitality, back of house as well as front of house staff, including: outdoor events , housekeeping , festival bars, waiting on teams and kitchen brigades.
9: West One Recruitment
Catering Recruitment Agency for Chef and Front of House positions. Based in London, they specialize in Hotels, restaurants, pubs and clubs throughout the UK, providing permanent and casual vacancies.
10: Greycoat Lumleys
Hospitality Recruitment Agency with a reputation for dealing with very a high-end client base, from UHNW private residencies to ski resorts, their brand is synonymous with premium quality. They also handle a number of other sectors apart from Catering.
If you’re looking for a corporate receptionist agency to work alongside your hospitality team, visit Front of House Recruitment
11: Imperial Recruitment
Hospitality Recruitment Agency in London, established over 20 years, specializing in supplying temporary staff to over 100 London Hotels. Management team are all experienced in the hotel and hospitality sector and staff are provided with continual training and supervision.
12. Metro Hospitality
Hospitality Agency providing high quality, trained front of house staff for events, exhibitions, restaurants and hotels. Established in 2009, based in London, if you are looking for casual or contract work get your CV over to them!
13. Rhubarb Hospitality Recruitment
Hospitality Recruitment Agency in London, placing permanent hospitality staff in hotels, restaurants, outside catering companies, private houses and royal palaces! Established in 2003, recruiting Housekeeping Staff, Reception Staff, Bar Staff, Senior Management, Kitchen Staff and Restaurant Staff.
14. Arc Hospitality Recruitment
Hospitality Recruitment Agency specializing in Temporary Staff. Established in Liverpool in 2008, now covering the UK with a London department and a variety of jobs on their website, from chefs and porters, to full time management.
15: Abbey Recruitment
Hospitality Recruitment for both Chefs and FOH, based in London. Both permanent and temporary positions for Hotels, Restaurants and clubs.
16: The Change Group
Hospitality Recruitment Agencies don’t come better known than this Group. They’re excellent for pubs and restaurants in London, all positions from front of house and kitchen to finance and marketing, including management positions. They also have an office in Hong Kong.
17: Renard Resources
Catering and Hospitality Recruitment, covering London and the UK. They have their own training academy in Covent Garden, offering courses in a selection of Front of House positions. Permanent and temporary vacancies.
18: Bee Recruitment
Catering and Hospitality Recruitment, covering London and the UK via area consultants who are all experienced in the industry. Permanent and Temporary vacancies.
19. JWR Recruitment
Hospitality Recruitment Agency established in 1999, and now with 4 regional offices including a dedicated London branch. Specialising in senior management positions in F&B Operations, Sales & Marketing, Finance & Revenue Management, General Managers and HR. Also a dedicated Chef recruitment division covering roles from Chef de Partie through to Executive and Head Chef.
20: Gordon Charles
Hospitality Recruitment, founded 9 years ago. Vacancies mostly in London but covering UK, in all sectors of hotel and restaurant work.
21: Scene Hospitality
Hospitality recruitment, based in London. Small agency with vacancies in all areas of hospitality.
22: Milestone Recruitment
Hospitality recruitment, based in Harrow, London. Small agency with vacancies UK wide in all areas of the industry
23: Collins King & Associates
Hospitality recruitment agency based in London. Most vacancies are in London, for all positions in catering and hospitality.
24: Platinum Recruitment
Hospitality recruitment agency covering the whole of the UK. Both front of house and Chef jobs.
25: Artisan People
London based Recruitment Agency for Temporary positions in a variety of sectors, including Corporate Hospitality and Events, such as product launches, festivals, music and sporting events. Established in 1984, they have a huge amount of recruiting opportunities for candidates!
26: Ginger Recruitment
Hospitality and Chef Recruitment Agency, established in 2014 and based in Lancashire, but recruiting Relief Chefs and Hospitality Professionals to hotels, restaurants, pubs and contract catering throughout the UK.
ALL THE ABOVE ARE OUR BEST PICKS FOR GREAT HOSPITALITY RECRUITMENT AGENCIES
(In No Particular Order).
And now for the **Worst Ones**
Without actually naming the companies, we list the top 10 worst practices which, from reading their reviews on various platforms, hospitality recruitment agencies have carried out practices like…
- Undefined Service Expectations: Using broad terms without detailing the specific service standards or guest experiences the role entails, causing confusion for candidates.
- Mismatched Venue Styles: Not aligning candidates’ expertise with venues, like pairing fine-dining experienced staff with a casual bistro, leading to a mismatch in service styles.
- Hidden Cost Implications: Not being transparent about costs like uniform requirements, training fees, or potential earnings from service charges and tips.
- Overlooking Seasonal Demands: Failing to convey the fluctuating demands of seasonal venues, resulting in under-staffed peak times or unexpected layoffs during off-peak periods.
- Glossing Over Cultural Nuances: In global cities, establishments cater to diverse clienteles. Not considering cultural fit or language proficiency can lead to service challenges.
- Rapid Turnaround Pressure: Pushing clients to accept candidates quickly due to the fast-paced nature of hospitality, leading to potential hasty decisions.
- Neglecting Skill Workshops: Not updating clients and candidates on training sessions or workshops to enhance hospitality-specific skills, such as wine knowledge or guest relations.
- Inadequate Shift and Role Clarity: Not providing a clear breakdown of expected shift patterns, night duties, or potential double-shifts, impacting work-life balance.
- Bypassing Health & Safety Protocols: Not ensuring candidates are briefed on or trained in venue-specific health, safety, and hygiene standards.
- Ignoring Brand Ethos Alignment: Every hospitality establishment has a unique brand and ethos, from eco-friendly resorts to luxury urban hotels. Misaligning candidates with these values can affect guest experiences.
Here – you will find a list of the BEST HOSPITALITY AGENCIES
If you’re searching for a JOB – please check the list of Jobs Boards – Best Hospitality Jobs in London
For qualifications in Hospitality, see our list of the Best Hospitality Management Courses and Qualifications
Are you looking for hospitality work in Australia? See our list of the Best Hospitality Recruitment Agencies in Australia!
IMPORTANT We hope you’ve found our list useful. This list rates all these agencies equally – the numbering is for reference purposes only.
* See About Us for more information
If you are looking for a Receptionist or a Receptionist job, then see our choice of Best Receptionist Jobs and Job Boards
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If you are looking for Catering Equipment and restaurant or bar supplies, we have compiled a list of the BEST CATERING SUPPLIERS
If you are looking for PAs and Secretaries, see our list of THE BEST SECRETARIAL AGENCIES in LONDON
Have a look at our choice of HR Recruitment Agencies in London
For your corporate events, conferences and exhibitions, see our list of the best Event Management Recruitment Agencies in London
For Hotel IT Solutions, see our list of the Best Hotel IT Services in London
Need to recruit an expert in Marketing your business? See our BEST MARKETING RECRUITMENT AGENCIES IN LONDON
If you or your company are looking to upskill in Marketing, see our list of the Best Marketing Courses and Qualifications in London
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Looking for Front of House Staff? See Receptionist Required!
The views expressed in this article are solely those of the author and are not intended to defame, malign, or harm any individual or organisation.