TIPS and TRICKS - How to improve your reception

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  How to remain Cool as a Cucumber

  How to stay cool, calm and collected, even in the face of unexpected chaos! The mark of an excellent receptionist
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  How to deal with cold calls on the switchboard

  How to deal with cold calls on the switchboard. We are often asked questions by our front of house managers'
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  Reception Managers' Forum - Front Of House Managers Forum

      FOHM Forum The FOH Managers' Forum was set up to offer a platform for the exchange of skills
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  FRONT OF HOUSE STAFF SECRETS – FOH MANAGERS' TIPS AND TRICKS

    FRONT OF HOUSE STAFF SECRETS – FOH MANAGERS TIPS AND TRICKS Ideas for improving your reception area and some
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  Fight!! When the PAs or Catering Team clash with Reception

    Fight!! When the PAs or Catering Team clash with Reception “Oh, sorry, I thought you said you were taking
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  Is reception really that hard?

    Reception reflection – what makes us #hospitalityheroes? OK, someone needs to say it, so here it goes, being nice
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